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Why Western New York Trusts Keiffer for Plumbing & HVAC

  • Writer: Thomas Poole
    Thomas Poole
  • Apr 10
  • 9 min read

When it comes to plumbing and HVAC services in Western New York, Keiffer Southtowns Enterprises stands out as a trusted name. With a history spanning over 75 years, this family-owned business has built a solid reputation for reliability and quality. Whether you need a plumbing expert or a reliable HVAC contractor, Keiffer is dedicated to providing exceptional service and peace of mind. Let’s explore why so many locals rely on them for their plumbing repair needs and HVAC solutions.

Key Takeaways

  • Keiffer has over 75 years of experience in plumbing and HVAC services.

  • Their team focuses on quality workmanship and customer satisfaction.

  • They offer a range of affordable plumbing repair options for emergencies.

  • Keiffer provides reliable HVAC services with seasonal maintenance plans.

  • The company actively supports the local community through sponsorships and partnerships.

Legacy Of Trust In Plumbing And HVAC Services

Generations Of Experience

Keiffer has been around for a long time, over 75 years actually, serving Western New York. That's a lot of experience under their belt! It's pretty cool to think about how many homes they've helped over the years. It's not just about fixing pipes or installing AC; it's about building relationships with families and being there when they need reliable HVAC services. They've seen it all, from old houses with quirky plumbing to new builds with all the latest tech.

Commitment To Quality

Keiffer is known for doing things the right way. They don't cut corners or use cheap materials. They really focus on making sure the job is done well, so it lasts. It's about providing peace of mind, knowing that your plumbing or HVAC system is in good hands. They also offer a lifetime warranty on heat exchangers, which is a big deal.

Community Engagement

Keiffer isn't just a business; they're part of the community. They support local events and organizations. You see their name on banners at the little league field, and they sponsor local charities. It's nice to know that when you choose Keiffer, you're also supporting a company that cares about giving back. They are a family owned business that cares about their customers.

Choosing a local company like Keiffer means you're not just getting a service; you're investing in your community. It's about supporting businesses that care about more than just the bottom line.

Comprehensive Plumbing Repair Solutions

Plumbing problems? Nobody wants those. Leaky faucets, clogged drains, or even worse, a burst pipe – it's never a good time. That's why Keiffer offers a full range of plumbing repair services to get things flowing smoothly again. We're not just about quick fixes; we aim for lasting solutions that keep your plumbing system in top shape.

Expert Plumbing Technicians

Our team is made up of highly skilled and professional plumbing services technicians. They've seen it all, from the simplest drips to the most complex plumbing nightmares. Each technician is licensed, insured, and undergoes continuous training to stay up-to-date with the latest techniques and technologies. They arrive on time, diagnose the problem accurately, and explain the repair options clearly, so you know exactly what's going on.

Emergency Plumbing Services

Plumbing emergencies don't wait for business hours, and neither do we. A burst pipe or a sewer backup can cause serious damage quickly, so we offer 24/7 emergency plumbing services. Just give us a call, and we'll dispatch a technician to your home or business as soon as possible. We'll stop the damage, assess the situation, and get to work on the repair right away.

Affordable Repair Options

We believe that quality plumbing repair shouldn't break the bank. We offer transparent pricing and a variety of repair options to fit your budget. We'll always provide a detailed estimate before starting any work, so you know exactly what to expect. Plus, we stand behind our work with a satisfaction guarantee.

We understand that plumbing problems can be stressful, so we strive to make the repair process as easy and hassle-free as possible. From the initial phone call to the final repair, you can count on us for friendly, professional service.

Reliable HVAC Services For Every Season

Western New York weather? It's got a mind of its own. That's why you need HVAC services you can actually count on, no matter what Mother Nature throws our way. Keiffer's got your back, from the hottest summer days to those brutal winter nights. We're not just about fixing things; we're about making sure your home is comfortable year-round.

Seasonal Maintenance Plans

Think of it like this: your car needs regular check-ups, right? Your HVAC system is no different. Our seasonal maintenance plans are designed to keep your system running smoothly, catching small problems before they turn into big, expensive headaches. We're talking about things like cleaning coils, checking refrigerant levels, and making sure everything is in tip-top shape. Regular maintenance can extend the life of your equipment and save you money on energy bills.

Energy Efficiency Solutions

Nobody wants to throw money out the window, especially when it comes to energy costs. We can help you find ways to make your home more energy-efficient, from upgrading to a newer, more efficient system to sealing up those pesky air leaks. We can also help you understand the benefits of things like programmable thermostats and zoning systems. Plus, financing options are available to help make these upgrades more affordable.

Expert Installation Services

So, you're ready for a new HVAC system? Great! But don't just let anyone install it. A proper installation is key to getting the most out of your investment. Our team of certified technicians knows their stuff. We'll make sure your new system is installed correctly, so it runs efficiently and reliably for years to come. We handle everything from sizing the system correctly to making sure all the connections are tight. We also offer a labor warranty for peace of mind.

It's not just about having a working HVAC system; it's about having one that works well. We focus on quality and reliability, so you can relax and enjoy a comfortable home, no matter the season.

Customer-Centric Approach To Service

We get it. Dealing with plumbing or HVAC issues isn't exactly fun. That's why we've built our entire approach around you, the customer. It's not just about fixing pipes or installing AC units; it's about making the whole experience as smooth and stress-free as possible. We really try to put ourselves in your shoes.

Transparent Communication

No one likes surprises, especially when it comes to bills. We pride ourselves on clear, honest communication from the get-go. We'll explain the problem in plain English, outline all your options, and provide a detailed estimate before we start any work. You'll know exactly what to expect, and we're always happy to answer any questions you have along the way. We want you to feel informed and in control. Bill Kennihan emphasizes the importance of customer-centric contracting in the HVAC industry.

Satisfaction Guaranteed

Your satisfaction is our top priority. We're not happy unless you are. If you're not completely satisfied with our work, we'll do everything we can to make it right. We stand behind our services and are committed to ensuring you're happy with the results. It's that simple. We also believe in putting our customers first and never overcharging them for our services.

Personalized Solutions

Every home and every customer is different. That's why we don't believe in one-size-fits-all solutions. We take the time to understand your specific needs and tailor our services accordingly. Whether it's a leaky faucet or a complete HVAC system overhaul, we'll work with you to find the best solution for your home and your budget.

We believe in building long-term relationships with our customers. We want to be the plumbing and HVAC company you can always count on, year after year. That means providing reliable service, fair prices, and a commitment to your complete satisfaction.

Here's a quick look at what you can expect:

  • Prompt and courteous service

  • Respect for your home and property

  • Clear and honest communication

  • Fair and competitive pricing

Unmatched Warranties And Guarantees

We get it. When you invest in new plumbing or HVAC equipment, you want to know it's going to last. That's why Keiffer goes above and beyond with our warranties and guarantees. We want you to feel secure in your investment.

Labor Warranty Details

Our labor warranty is pretty straightforward. We stand behind the quality of our work. If something goes wrong due to our installation or repair, we'll take care of it. We offer a 1 year labor warranty, so you can rest easy knowing you're covered.

Parts Warranty Information

We work with top-notch manufacturers, and their parts come with solid warranties. Typically, you're looking at up to 10 years on parts. It's important to remember that specific warranty lengths can vary depending on the equipment and manufacturer, so we'll always walk you through the details before any work begins.

Lifetime Warranty Options

For some of our products, we even offer lifetime warranty options. This is the ultimate peace of mind. Imagine never having to worry about a major repair bill again! Ask us about which systems qualify for a lifetime warranty on heat exchangers—ensuring your plumbing and HVAC systems are always covered.

We've been serving Western New York for over 75 years, and we've built our reputation on trust. That means doing things the right way, every time. Our warranties are a reflection of that commitment.

Here's a quick look at what you can expect:

  • Clear, easy-to-understand terms

  • Hassle-free claims process

  • Dedicated support to answer your questions

Community Support And Involvement

Keiffer isn't just about pipes and air conditioners; we're part of the Western New York community. We believe in giving back and supporting the people who support us. It's more than just good business; it's the right thing to do.

Local Sponsorships

We actively sponsor local sports teams, school events, and community festivals. You'll see the Keiffer name at the little league games, supporting the next generation. We believe in investing in our community's future. It's a great way to connect with our neighbors and show our support for the things they care about. We also sponsor local events, such as the annual Taste of Buffalo.

Charitable Contributions

Keiffer regularly donates to local charities and non-profit organizations. We focus on organizations that provide essential services to families in need. We've supported food banks, homeless shelters, and youth programs. We also encourage our employees to volunteer their time and resources to causes they believe in. We are proud to support local charities in Western New York.

Partnerships With Local Businesses

We believe in supporting other local businesses. We partner with local suppliers and contractors whenever possible. This helps to strengthen the local economy and create jobs in our community. We also participate in local business networking events and support local business initiatives. We are proud to partner with local businesses to provide the best service possible.

We believe in building strong relationships with our customers and our community. It's about more than just providing plumbing and HVAC services; it's about being a good neighbor and a responsible corporate citizen. We are committed to making a positive impact on the lives of the people in Western New York.

Innovative Heating And Cooling Technologies

Keiffer isn't stuck in the past. We're always looking at what's new and improved in the world of heating and cooling. That means bringing the latest tech to your home, making things more efficient, and keeping you comfortable.

Smart Home Integration

Want to control your thermostat from your phone? We can make that happen. Smart home integration smart home integration is a big deal these days, and we're experts at setting up systems that let you manage your home's temperature from anywhere. It's not just about convenience; it's about saving energy and money. We can connect your HVAC system to your smart home setup, giving you complete control.

Eco-Friendly Solutions

We care about the environment, and we know you do too. That's why we offer a range of eco-friendly HVAC options. From high-efficiency units to geothermal systems, we can help you reduce your carbon footprint and save on energy bills. We'll walk you through the options and find the best solution for your home and your budget.

Here are some eco-friendly options we provide:

  • High-Efficiency Air Conditioners

  • Geothermal Heat Pumps

  • Solar-Powered Ventilation

Advanced HVAC Systems

We install and service all kinds of advanced HVAC systems. Whether you're looking for a ductless mini-split system, a variable speed furnace, or the latest in air purification technology, we've got you covered. We stay up-to-date on the latest advancements in the industry so we can offer you the best possible solutions. We can help you choose the right HVAC system for your needs and make sure it's installed correctly for optimal performance.

Upgrading to a modern HVAC system can significantly improve your home's air quality and reduce energy consumption. It's an investment that pays off in comfort, health, and savings.

Wrapping It Up

In the end, if you’re in Western New York and need plumbing or HVAC help, Keiffer is the name you can trust. With over 75 years of experience, they’ve built a solid reputation for being reliable and honest. Their family-owned approach means they care about their customers like neighbors, not just clients. Plus, their warranties give you peace of mind, knowing they stand behind their work. So, whether it’s a leaky faucet or a broken heater, you can count on Keiffer to get the job done right.

Frequently Asked Questions

What makes Keiffer a trusted plumbing and HVAC company?

Keiffer has been serving Western New York for over 75 years, providing reliable plumbing and HVAC services. Our family-owned business values quality and customer satisfaction.

Do you offer emergency plumbing services?

Yes, we provide emergency plumbing services to help you when unexpected issues arise. Our team is ready to assist you anytime.

What types of HVAC services do you provide?

We offer a full range of HVAC services including installation, repair, and maintenance to keep your home comfortable in every season.

Are your services affordable?

Absolutely! We strive to provide affordable options for all our plumbing and HVAC services without compromising on quality.

What warranties do you offer on your services?

We provide a 1-year labor warranty, up to a 10-year parts warranty, and even lifetime warranty options depending on the service.

How do you support the local community?

Keiffer is committed to our community through local sponsorships, charitable contributions, and partnerships with other businesses to give back.

 
 
 

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